Privacy Policy - General

API Heat Transfer is committed to respecting your privacy. We've structured our website so that, in general, you can visit API on the Web without identifying yourself or revealing any personal information, yet gain access to common information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with API Heat Transfer.

Awareness

API Heat Transfer provides this online Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. On some API Heat Transfer web pages, you can order products, make requests, and register to receive materials automatically online. The types of personal information collected at these pages are name, contact and/or billing information, e-mail address, transaction, and credit card information if applicable. In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.

API Heat Transfer uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits that you requested, and to personalize our web site for you. Credit card numbers are used only for payment processing and are not retained for other purposes. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact.

API Heat Transferwill not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other API Heat Transfer entities and/or business partners who are acting on our behalf to complete the activities described above. Such API Heat Transfer entities and/or business partners, including those located in other countries, are governed by our privacy policies with respect to the use of this data.

API Heat Transfer will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described without letting you know and offering you a choice. We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests.

Access & Accuracy

API Heat Transfer strives to keep your personally identifiable information accurate. We will make every effort to provide you with online access to your registration data so that you may update or correct your information at the API Heat Transfer site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

Security

API Heat Transfer is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption and/or secure servers when collecting or transferring sensitive data such as credit card information.

Oversight

If you have comments or questions about our privacy policy, please send them to this e-mail address: privacy@apiheattransfer.com.